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CAREER Passionately striving towards constant improvement -
SUMMARY Excellent leadership, organization and people management abilities
AREAS OF Business Development | Change Management |
Strategic Planning & Leadership
IMPACT Profit Growth | Process Development | Executive Management
OBJECTIVES • To utilize strong successful managerial experience in corporate operations.
• To establish quality, planning, inventory, safety and financial operational
standards to produce positive impact on overall performance of the
organization.
• To work with a team of smart, hardworking, loyalty-inspiring professionals.
• To transform ideas into actions & products.,
EXPERIENCE Schenker Arkas Nak. ve Tic. A.Ş. Gebze – Kocaeli (Jan 2013 - Present)
SITE / OPERATIONS MANAGER
Responsible for implementation and running of Apple TR Distribution Center (Finished
Goods, Returned Goods, Apple Care and Bonded Warehouse)
 Completed UAT, DITL and Go-Live stages (Aug – Nov 2013) successfully,
 Implementation including training, preparation of SOP’s, all infra-stucture (racking, packing
stations and consumables) has been completed,
 Received TAPA-A certification / High audit score, succeeded in global forum of security,
 Organized and directed day-to-day operations within the warehouse facility to effectively
manage the receiving, storage, picking, etching, packing, loading and shipping of products to
Apple’s Customers through 3 different route-to-markets in Turkey.
 Managed and supervised firm operations on a daily basis including purchases, supply chains,
planning, resourcing, reporting and distribution.
 Directed areas with multiple functions together with division directors and department
managers
 Coordinated with human resources team in forming and training a cross functional operation
Responsible for implementation and running of Brightstar Distribution Center
(Finished Goods, Returned Goods, Value-added Services and Scrap Units Screening)
 Completed UAT, DITL and Go-Live stages (Nov 2014-May 2015) successfully,


Major Achievements:
 115k USD cost saving per annum by means of several projects,
 Getting the higher scores on quarterly “Performance Review Index”of Apple than other DC’s operated by DB Schenker in Europe,
 Optimizing the headcount and working hours that brought 20K+ USD savings,
 Started with 40 employees and reached up to 260,
BALNAK NAK. VE LOJİSTİK HİZ. TİC. A.Ş. Gebze - Kocaeli (Jan 2009 – Jan 2013)
SALES & BUSINESS DEVELOPMENT DIRECTOR (Apr 2010 – Jan 2013)
 Managed projects for supply chain requirements of potential clients,
 Increased sales volume, especially for warehousing & value-added services,
 Submitted and provided lean solutions to Clients,
Major Achievements:
• Improved the “Cost Modeling” method and shortened the response time and precision to the tenders,
• Winned Clients (Reckitt Benkiser, General Electric and others) to Balnak,
DISTRIBUTION CENTER MANAGER, Procter&Gamble Turkey DC (Jan 2009 – Apr 2010) Responsible for planning and implementation of physical distribution of P&G’s finished goods,
• Met P&G’s requirements to ensure smooth traffic (inbound & outbound) and warehousing activities which are carried according to P&G’s planned outputs within agreed cost budgets.
• Organized and directed day-to-day operations within the warehouse facility to effectively manage the receiving, storage, picking, palletizing, loading and shipping of products to P&G’s Distributors/Customers in Turkey.
Major Achievements:
• Optimizing the headcount, increasing the efficiency by means of “A3 projects” that brought 800K4 USD cost saving per annum (highly appreciated by P&G top level management),
• Increasing the efficiency and providing the required manpower on time theat brought
100K+ USD cost saving,
BORUSAN LOJİSTİK A.Ş. Istanbul (Mar 2007 – Nov 2008)
PROCESS & BUSINESS DEVELOPMENT MANAGER
• Responsible for standardization and process improvement in warehouses,
• Project management for warehousing requirements of potential clients,
• Audited and evaluated performance of all warehouses
IKEA - MAPA Mobilya ve Aks. Paz. A.Ş. Istanbul (Jan 2005 – Feb 2007)
SUPPLY CHAIN MANAGER (COUNTRY LOGISTICS MANGER)
Responsible for inventory and warehouse management, import and transportation
• Coordinated warehousing, transportation and customs clearance activities,
• Determined the supply strategy, Coordinated procurement and distribution from suppliers/warehouses to Central Warehouse and on to stores,
• Managed outsourcing of “Central Warehouse” (Distribution Center for IKEA Stores in Turkey)
• Determined supply chain strategy,
• Tracked and evaluated performance of logistics operations


Major Achievements:
• Quick response to instantly changing market conditions and regulations changes,
• Restructuring the Supply Chain organization and creating the sub-divisions
(Planning / Warehousing and Distribution / Import&Customs),
DANZAS AEI Emirates LLC Dubai – U.A.E. (Mar 2002 – Jan 2005)
DISTRIBUTION CENTER MANAGER, General Motors MEDC
Responsible for implementation and operating of GM’s spare parts DC,
• Met GM’s and Dealers’ requirements to ensure smooth traffic (inbound and outbound) and warehousing activities which are carried according to General Motors’ planned outputs within agreed cost budgets.
• Organized and directed day-to-day operations within the warehouse facility to effectively manage the receiving, storage, picking, packing, loading and shipping of products to GM Distributors/Dealers in the Middle East region.


Major Achievements:
• Restructuring the Shift plan and optimizing the working hours that brought 25K+USD cost saving,
• Increasing the number of shifts from 2 to 3 to cope up tremendously increasing volume,
DOGUSMOTOR – Audi and Porsche Maslak, Istanbul (Aug 1998 – Oct 2001)
AFTERSALES ASSISTANT MANAGER – SPARE PARTS
Responsible for analyzing and development of dealer performance in
parts operations,
Coordinating the activities between dealers and Logistics Company (Genpar)
Opel Türkiye Ltd. Sti. Torbalı, Izmir (Apr 1996 – Feb 1998) PROJECT MANAGER
Responsible for setting up new parts distribution center (PDC) of GM
• Designed all host logistics processes, including information systems,
• Initiated total quality management in operations procedures,
• Managed cross-functional Project successfully,
• Coordinated procurement and distribution from source warehouses to PDC and on to end dealers,
PARTS & ACCESSORIES COORDINATOR
Responsible for managing Spare Parts & Accessories operations and leading 3PL
Supplier,
• Developed effective parts order monitoring system,
• Managed inventory control and logistics systems by means hands-on approach,
• Established competitive pricing method for fast-moving parts,

Major Achievements:
• Increased parts availability from 85% to 99% in 7 months,
• Led Opel parts availability to Number One in Europe,
TOYOTASA A.S. Istanbul, Turkey (Nov 1992 - Mar 1996)
DEALERS' PARTS MANAGEMENT SPECIALIST
• Analyzed sales and stock conditions of Toyota dealers,
• Trained dealer personnel with regard to company sales and stock policy,
• Inspected dealer performance in parts operations and warehousing,
• Researched and analyzed market conditions,
• Assisted in localization studies.
BMC / Nissan Automotive Division Izmir, Turkey (Aug 1991 - Oct 1992)


PARTS REPRESENTATIVE
• Inventory Control and Order Follow-up
• Parts Operations System Developer
• Developed initial parts stock for new vehicles
EDUCATION Istanbul University Istanbul, Turkey (MBA, July 1989)
Faculty of Management / Institute of Business Administration
Graduate Program in International Management
Middle East Technical University Ankara, Turkey (BS, June 1988)
Bachelors of Science, Metallurgical Engineering


PROFESSIONAL TRAINING
* Apple FG operations, DB Schenker – April 2013 (3 weeks), Prague, Czech Rep.
* Apple AC operations, DB Schenker – May 2013 (3 weeks), Breda / Holland
* Operations Management, DB Schenker – May 2014 (3 days), Frankfurt / Germany
* Warehousing Summit – 2010, Bosphorus Conference - Dec 2010 (2 days)
* Presentation Skills, TMI - Sep 2008 (2 days)
* Integrated (ISO 9001:2000 Quality, ISO 14001:2004 Environment, OHSAS 18001:2007
Health & Safety) Management System Application, BSI - May 2008 (3 days)
• Operating an IKEA Store, IKEA Business College – Jul 2006 (2 weeks)
• Understanding IKEA Concept, IKEA Business College – Oct 2005 (2 weeks), Delft / Holland
• Foreign Trade and Customs Regulations, PwC – Mar 2005 (3 days)
• Lean Warehousing, General Motors – May 2004 (1 week) Cincinnati / USA
• Parts operations training, Opel Spain, Sep 1997 (1 week) Zaragoza / Spain
• Nissan Overseas Business College, 36th Parts Basic Training Seminar, Jun-Jul 1992 (5 weeks), Tokyo – Yokohama / Japan

COMPUTER SKILLS MS Office applications, SAP, Prologs, AS400, Query400, MANTIS - LV3, SOFT
LANGUAGES Fluent English
INTERESTS Swimming, Running, Traveling, Listening New Age music, Practicing Tai Chi