CAREER Passionately striving towards constant improvement -
SUMMARY Excellent leadership, organization and people management abilities
AREAS OF Business Development | Change Management |
Strategic Planning & Leadership
IMPACT Profit Growth | Process Development | Executive Management
OBJECTIVES • To utilize strong successful managerial experience in corporate operations.
• To establish quality, planning, inventory, safety and financial operational
standards to produce positive impact on overall performance of the
organization.
• To work with a team of smart, hardworking, loyalty-inspiring professionals.
• To transform ideas into actions & products.,
EXPERIENCE Schenker Arkas Nak. ve Tic. A.Ş. Gebze – Kocaeli (Jan 2013 - Present)
SITE / OPERATIONS MANAGER
Responsible for implementation and running of Apple TR Distribution Center (Finished
Goods, Returned Goods, Apple Care and Bonded Warehouse)
Completed UAT, DITL and Go-Live stages (Aug – Nov 2013) successfully,
Implementation including training, preparation of SOP’s, all infra-stucture (racking, packing
stations and consumables) has been completed,
Received TAPA-A certification / High audit score, succeeded in global forum of security,
Organized and directed day-to-day operations within the warehouse facility to effectively
manage the receiving, storage, picking, etching, packing, loading and shipping of products to
Apple’s Customers through 3 different route-to-markets in Turkey.
Managed and supervised firm operations on a daily basis including purchases, supply chains,
planning, resourcing, reporting and distribution.
Directed areas with multiple functions together with division directors and department
managers
Coordinated with human resources team in forming and training a cross functional operation
Responsible for implementation and running of Brightstar Distribution Center
(Finished Goods, Returned Goods, Value-added Services and Scrap Units Screening)
Completed UAT, DITL and Go-Live stages (Nov 2014-May 2015) successfully,
Major Achievements:
115k USD cost saving per annum by means of several projects,
Getting the higher scores on quarterly “Performance Review Index”of Apple than other DC’s operated by DB Schenker in Europe,
Optimizing the headcount and working hours that brought 20K+ USD savings,
Started with 40 employees and reached up to 260,
BALNAK NAK. VE LOJİSTİK HİZ. TİC. A.Ş. Gebze - Kocaeli (Jan 2009 – Jan 2013)
SALES & BUSINESS DEVELOPMENT DIRECTOR (Apr 2010 – Jan 2013)
Managed projects for supply chain requirements of potential clients,
Increased sales volume, especially for warehousing & value-added services,
Submitted and provided lean solutions to Clients,
Major Achievements:
• Improved the “Cost Modeling” method and shortened the response time and precision to the tenders,
• Winned Clients (Reckitt Benkiser, General Electric and others) to Balnak,
DISTRIBUTION CENTER MANAGER, Procter&Gamble Turkey DC (Jan 2009 – Apr 2010) Responsible for planning and implementation of physical distribution of P&G’s finished goods,
• Met P&G’s requirements to ensure smooth traffic (inbound & outbound) and warehousing activities which are carried according to P&G’s planned outputs within agreed cost budgets.
• Organized and directed day-to-day operations within the warehouse facility to effectively manage the receiving, storage, picking, palletizing, loading and shipping of products to P&G’s Distributors/Customers in Turkey.
Major Achievements:
• Optimizing the headcount, increasing the efficiency by means of “A3 projects” that brought 800K4 USD cost saving per annum (highly appreciated by P&G top level management),
• Increasing the efficiency and providing the required manpower on time theat brought
100K+ USD cost saving,
BORUSAN LOJİSTİK A.Ş. Istanbul (Mar 2007 – Nov 2008)
PROCESS & BUSINESS DEVELOPMENT MANAGER
• Responsible for standardization and process improvement in warehouses,
• Project management for warehousing requirements of potential clients,
• Audited and evaluated performance of all warehouses
IKEA - MAPA Mobilya ve Aks. Paz. A.Ş. Istanbul (Jan 2005 – Feb 2007)
SUPPLY CHAIN MANAGER (COUNTRY LOGISTICS MANGER)
Responsible for inventory and warehouse management, import and transportation
• Coordinated warehousing, transportation and customs clearance activities,
• Determined the supply strategy, Coordinated procurement and distribution from suppliers/warehouses to Central Warehouse and on to stores,
• Managed outsourcing of “Central Warehouse” (Distribution Center for IKEA Stores in Turkey)
• Determined supply chain strategy,
• Tracked and evaluated performance of logistics operations
Major Achievements:
• Quick response to instantly changing market conditions and regulations changes,
• Restructuring the Supply Chain organization and creating the sub-divisions
(Planning / Warehousing and Distribution / Import&Customs),
DANZAS AEI Emirates LLC Dubai – U.A.E. (Mar 2002 – Jan 2005)
DISTRIBUTION CENTER MANAGER, General Motors MEDC
Responsible for implementation and operating of GM’s spare parts DC,
• Met GM’s and Dealers’ requirements to ensure smooth traffic (inbound and outbound) and warehousing activities which are carried according to General Motors’ planned outputs within agreed cost budgets.
• Organized and directed day-to-day operations within the warehouse facility to effectively manage the receiving, storage, picking, packing, loading and shipping of products to GM Distributors/Dealers in the Middle East region.
Major Achievements:
• Restructuring the Shift plan and optimizing the working hours that brought 25K+USD cost saving,
• Increasing the number of shifts from 2 to 3 to cope up tremendously increasing volume,
DOGUSMOTOR – Audi and Porsche Maslak, Istanbul (Aug 1998 – Oct 2001)
AFTERSALES ASSISTANT MANAGER – SPARE PARTS
Responsible for analyzing and development of dealer performance in
parts operations,
Coordinating the activities between dealers and Logistics Company (Genpar)
Opel Türkiye Ltd. Sti. Torbalı, Izmir (Apr 1996 – Feb 1998) PROJECT MANAGER
Responsible for setting up new parts distribution center (PDC) of GM
• Designed all host logistics processes, including information systems,
• Initiated total quality management in operations procedures,
• Managed cross-functional Project successfully,
• Coordinated procurement and distribution from source warehouses to PDC and on to end dealers,
PARTS & ACCESSORIES COORDINATOR
Responsible for managing Spare Parts & Accessories operations and leading 3PL
Supplier,
• Developed effective parts order monitoring system,
• Managed inventory control and logistics systems by means hands-on approach,
• Established competitive pricing method for fast-moving parts,
Major Achievements:
• Increased parts availability from 85% to 99% in 7 months,
• Led Opel parts availability to Number One in Europe,
TOYOTASA A.S. Istanbul, Turkey (Nov 1992 - Mar 1996)
DEALERS' PARTS MANAGEMENT SPECIALIST
• Analyzed sales and stock conditions of Toyota dealers,
• Trained dealer personnel with regard to company sales and stock policy,
• Inspected dealer performance in parts operations and warehousing,
• Researched and analyzed market conditions,
• Assisted in localization studies.
BMC / Nissan Automotive Division Izmir, Turkey (Aug 1991 - Oct 1992)
PARTS REPRESENTATIVE
• Inventory Control and Order Follow-up
• Parts Operations System Developer
• Developed initial parts stock for new vehicles
EDUCATION Istanbul University Istanbul, Turkey (MBA, July 1989)
Faculty of Management / Institute of Business Administration
Graduate Program in International Management
Middle East Technical University Ankara, Turkey (BS, June 1988)
Bachelors of Science, Metallurgical Engineering
PROFESSIONAL TRAINING
* Apple FG operations, DB Schenker – April 2013 (3 weeks), Prague, Czech Rep.
* Apple AC operations, DB Schenker – May 2013 (3 weeks), Breda / Holland
* Operations Management, DB Schenker – May 2014 (3 days), Frankfurt / Germany
* Warehousing Summit – 2010, Bosphorus Conference - Dec 2010 (2 days)
* Presentation Skills, TMI - Sep 2008 (2 days)
* Integrated (ISO 9001:2000 Quality, ISO 14001:2004 Environment, OHSAS 18001:2007
Health & Safety) Management System Application, BSI - May 2008 (3 days)
• Operating an IKEA Store, IKEA Business College – Jul 2006 (2 weeks)
• Understanding IKEA Concept, IKEA Business College – Oct 2005 (2 weeks), Delft / Holland
• Foreign Trade and Customs Regulations, PwC – Mar 2005 (3 days)
• Lean Warehousing, General Motors – May 2004 (1 week) Cincinnati / USA
• Parts operations training, Opel Spain, Sep 1997 (1 week) Zaragoza / Spain
• Nissan Overseas Business College, 36th Parts Basic Training Seminar, Jun-Jul 1992 (5 weeks), Tokyo – Yokohama / Japan
COMPUTER SKILLS MS Office applications, SAP, Prologs, AS400, Query400, MANTIS - LV3, SOFT
LANGUAGES Fluent English
INTERESTS Swimming, Running, Traveling, Listening New Age music, Practicing Tai Chi